Fully digital booking
Crew IBE, Crew App, API and parser for data import. Port–hotel, embarkation and turnaround transfers in one digital flow.
Cruise
CREWMobility: integrated cruise crew transport
Crew IBE, Crew App and automated API and parser imports for port–hotel rotations, embarkation and turnaround days — from RFP and SLA onboarding through live OPS monitoring, pooling and consolidated billing.
Partner Portal
Cruise CREWMobility operations
BookingsLive opsReports
WT-2026-084902En route
BCNBarcelona Port · Terminal A
HotelCrew hotel · Barceloneta
Today · 08:00 · Embarkation crew
EUR 98.00Minivan
WT-2026-084889Assigned
MIAPort of Miami · Terminal
MIAMiami crew hotel
Today · 16:30 · Hotel shuttle
USD 72.00Business
WT-2026-084874Confirmed
CIVCivitavecchia · Cruise terminal
FCOFiumicino · crew flight
Tomorrow · 05:45 · Offsign
EUR 145.00Minivan
Your solution
CREWMobility: integrated cruise crew transport
Crew IBE, Crew App and automated API and parser imports for port–hotel rotations, embarkation and turnaround days — from RFP and SLA onboarding through live OPS monitoring, pooling and consolidated billing.
- Crew IBE, App, API and parser in one stack
- 24/7 OPS communication and live monitoring
- Pooling, no-show control and consolidated billing
Partner Portal
Crew IBE · App · port monitoring
BookingsWorkflowLive ops
Example: cruise crew turnaround
Rotation in Crew IBE
Ship MSC · 6 crew · embark 08:00
SLA fare locked
EUR 98.00 · Minivan · hotel roster
Driver events live
En route · meet at terminal gate
Ops monitoring
ETA 6 min · Crew App updated
Why cruise lines choose World Transfer for crew transport
RFP to go-live
Request for Proposal for cruise crew and staff moves, plus onboarding of existing or WT transfer providers under SLA.
Real-time OPS control
24/7 communication OPS Crew to Driver to World Transfer, GPS monitoring, ride verification and online OPS control chat.
Price, pooling and billing
Full price control, transfer pooling, no-show control, consolidated invoice control and KPI reporting with QM reviews.
CREWMobility
Integrated cruise crew transport: IBE, App, API and parser
The crew system is a fully integrated transport solution for cruise crews. Crew IBE, Crew App and automated API and parser imports deliver reliability, compliance and comfort for efficient port and hotel transfers.
- Transfer booking 100% digital including embarkation and turnaround days
- Transfer optimization with pooling, overdraft check and price check
- GPS monitoring, ride verification and Crew App for info, complaints and ratings
- Training for transfer providers and OPS control under jointly defined SLAs and KPIs
- Consolidated invoice control, payment and KPI documentation
Partner Portal
Cruise CREWMobility dispatch
BookingsLive opsReports
Driver
Elena R. · Mercedes Vito
Plate · BC-204-CR
ETA
Crew hotel in 6 min
CREWMobility for cruise in action
White-label travel account for cruise OPS, crew mobile app for travellers, and live support when something needs fixing fast.
Live transfer monitoring: status, pick-up, destinations, crew and TSP contacts. 
Crew Web App: register, view upcoming transfers, pick-up info and rate your trip. 
24/7 support that can see bookings instantly and help crew or OPS in real time.
CREWMobility cruise - USPs
1. Worldwide coverage
Crew transfers at major cruise ports and connecting airports worldwide.
2. Modular to full service
From analysis and tendering of transfer providers to selection under your SLA.
3. Full IT integration
API as central booking technology without media breaks for cruise dispatching, crew app, WT and drivers.
4. Billing, QM & reporting
Centralised billing, credit-note payment to providers, sales figures, complaints, no-shows and screening.
Cooperation modules
Coordination
Coordination and/or implementation of national and international cruise crew transports, hotel shuttles and embarkation moves.
No crew pre-payment
Ad hoc replacement taxi expenses via integrated taxi account with invoicing via World Transfer.
Systemic integration
Cab and transfer partners under uniform SLA for cancellation deadlines, waiting times, vehicle condition and quality standards.
Live transfer monitoring
Overview of booked transfers: status, booking code, date, origin/destination, crew member and provider contact. Filter by period and crew member.
Crew Web App
Crew members view upcoming transfers, pick-up info and provider contacts, then rate the trip.
Available in 150 countries with access to a fleet of 600,000+ vehicles. Coach, Premium Economy, Business and First Class for port and hotel routing.
At a glance
Global reach you can programme
One contract layer, vetted partners worldwide and operational support built for enterprise programmes.
150
Countries
1,200+
Airports
600k+
Vehicles globally
24/7
Support
Verified reviews
Customer review
Booking was quick and the driver was assigned a couple of days before.
FAQ
Got a question?
World Transfer is a specialized broker for cruise crew transportation worldwide, from RFP and onboarding through full IT integration and QM reporting for port–hotel and embarkation moves.
World Transfer confirms a fixed fare before dispatch. Cruise ops teams see the full price upfront for crew rotations, hotel shuttles and turnaround days with no meter surprises.
World Transfer covers major cruise ports and connecting airports across 150 countries. Home-port operations, embarkation hubs and hotel routing can be managed from one programme.
Yes. World Transfer supports batch crew bookings, schedule updates and 24/7 ops escalation when rotations shift or embarkation windows change.
Book a demo with World Transfer to map home ports, vehicle classes, billing fields and escalation paths. Most cruise programmes start with a pilot on priority ports before wider rollout.
World Transfer provides dedicated account management and 24/7 ops support for cruise crew logistics after programme launch.
Your personal contact
Crew programme contact
Details soonCREWMobility · Cruise
Dedicated Crew contact details will be published here shortly. Inquiries are routed to the Crew programme team.